Workforce Development Institute

Advancing Workforce Excellence Through Trauma-Informed Education

The GTICSC Workforce Development Institute serves as the education, training, certification, and professional development division of Gray’s Trauma-Informed Care Services Corp™.

Our programs are designed to strengthen workforce competency, improve organizational effectiveness, support professional growth, and advance trauma-informed, evidence-based practice across healthcare, behavioral health, education, victim services, public safety, nonprofit, and community-based sectors.

Unlike traditional training providers, GTICSC integrates workforce development, quality improvement, leadership development, and systems transformation into every educational offering. Our goal is not simply to deliver information, but to help professionals and organizations build the knowledge, skills, and competencies necessary to create safer, more effective, and more equitable systems.

Through live trainings, virtual learning experiences, certification programs, workshops, technical assistance, leadership development initiatives, and customized organizational learning pathways, GTICSC supports professionals at every stage of their career journey.


Professional Development Units (PDUs)

GTICSC is proud to serve as a Professional Development Unit (PDU) provider for organizations and professionals seeking meaningful continuing professional growth.

Professional Development Units recognize participation in structured learning experiences that strengthen professional knowledge, skills, leadership capacity, and workforce competency. PDUs may be used by professionals, employers, agencies, and credentialing organizations to document ongoing professional development and workforce training activities.

Eligible GTICSC programs may provide:

• Professional Development Units (PDUs)

• Certificates of Completion

• Workforce Development Documentation

• Leadership Development Documentation

• Specialized Training Certificates

Participants should consult their respective employers, professional organizations, licensing boards, certification entities, or credentialing bodies regarding acceptance of PDUs for specific credentialing requirements.


Continuing Education Opportunities

GTICSC is actively expanding its educational infrastructure to support continuing education opportunities for eligible professional disciplines.

Anticipated Launch: August 2026

Upon completion of applicable approval processes, select programs may offer Continuing Education Units (CEUs) for eligible professionals. Additional information regarding approved disciplines, eligible courses, requirements, and accreditation partnerships will be announced as approvals become available.


Our Educational Framework

All GTICSC educational programs are built upon our Four-Model Architecture for Trauma-Informed Workforce Development and Systems Transformation.

Model 1

4E PCBH Trauma-Informed Teaching Model

Building workforce competency through Efficiency, Efficacy, Empathy, and Equity.

Model 2

PCMH Trauma-Informed Coordinated Systems Model

Strengthening collaboration, continuity, interdisciplinary practice, and integrated service delivery.

Model 3

Lean Six Sigma Trauma-Informed Systems Transformation Model

Advancing quality improvement, organizational effectiveness, safety, and performance excellence.

Model 4

Trauma-Informed Governance Architecture

Supporting leadership development, accountability, policy implementation, and sustainable institutional change.

Together, these models create a comprehensive educational framework that moves beyond training alone and supports real-world implementation and measurable outcomes.


Learning Pathways

GTICSC offers educational programs organized into professional learning pathways designed to meet the needs of diverse disciplines and organizational environments.

Trauma-Informed Care Foundations

Designed for professionals seeking foundational trauma-informed knowledge and practical skills.

Topics may include:

• Trauma-Informed Care Fundamentals

• Trauma and the Brain

• Understanding Trauma Responses

• Trauma-Informed Communication

• Trauma-Informed Service Delivery


Violence Prevention & Victim Advocacy

Designed for victim advocates, healthcare professionals, social workers, community providers, and multidisciplinary teams.

Topics may include:

• Domestic Violence Advocacy

• Coercive Control

• Human Trafficking

• Victim-Centered Services

• Trauma-Informed Case Management

• Survivor Safety and Empowerment


Leadership & Organizational Excellence

Designed for supervisors, managers, executives, and organizational leaders.

Topics may include:

• Trauma-Informed Leadership

• Workforce Development

• Organizational Culture

• Quality Improvement

• Employee Wellbeing

• Trauma-Informed Governance


Behavioral Health & Integrated Care

Designed for healthcare, behavioral health, and integrated care professionals.

Topics may include:

• Integrated Behavioral Health

• Primary Care Behavioral Health

• Population Health

• Whole-Person Care

• Healthcare Quality Improvement

• Behavioral Health Consultation


Special Populations & Advanced Practice

Designed for professionals working with complex, specialized, or underserved populations.

Topics may include:

• Cult Recovery and Healing

• Trauma and Neurodiversity

• LGBTQIA+ Populations

• Complex Trauma

• Human Trafficking Survivors

• High-Risk and Vulnerable Populations


Family & Community Education

Designed for caregivers, community leaders, educators, and helping professionals.

Topics may include:

• Positive Parenting

• Family Resilience

• Community Violence Prevention

• Protective Factors and Prevention Strategies

• Building Trauma-Informed Communities


Certification Programs

GTICSC offers professional certificate and workforce development programs designed to recognize advanced learning, competency development, and specialized expertise.

Current and planned certification pathways include:

• Trauma-Informed Practitioner Certificate

• Trauma-Informed Leadership Certificate

• Domestic Violence Advocacy Certificate

• Trauma-Informed Victim Services Certificate

• Integrated Behavioral Health Certificate

• Organizational Trauma-Informed Excellence Certificate

• Customized Agency Certification Programs

Certification requirements vary by program and may include coursework, assessments, competency demonstrations, implementation activities, and organizational participation.


Custom Organizational Training

Every organization serves a unique population and operates within a unique environment.

GTICSC develops customized training programs, certification pathways, workshops, conference presentations, leadership institutes, and workforce development initiatives tailored to the specific goals and needs of organizations.

Customized solutions are available for:

• Healthcare Organizations

• Educational Institutions

• Government Agencies

• Victim Service Providers

• Nonprofit Organizations

• Community-Based Programs

• Public Safety Agencies

• Multidisciplinary Partnerships


Ready to Build Your Workforce?

Whether you are seeking professional development, certification programs, leadership training, workforce development initiatives, or customized organizational learning solutions, GTICSC is prepared to help your team strengthen knowledge, improve performance, and achieve meaningful outcomes. Click the link below:

Services, Professional Service Investments, & Capability Statement

Contact us to discuss your workforce development goals and training needs.

Please Contact us at: please contact us at DrGray@gettraumainformed.com or Tabby@gettraumainformed.com